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Do More with Less, But Do Something

When Nancy Lublin speaks, you feel obliged to take action. No surprise there: Lublin is the founder of not one, but two major not-for-profit organizations. The first, Dress for Success, she started with a meager $5,000 in seed money. Her current venture, DoSomething.org helps young people around the country link up with volunteer opportunities in their communities.

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Thinking about our Value Proposition

“What if all the credit unions suddenly went away?” asked “Got Milk?” creator Jeff Manning. Continue reading

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Final Takeaways by Caroline Lane

Caroline Lane, SVP Business Development & Marketing for CO-OP Financial Services, shared her final takeaways with the audience: Continue reading

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THINK It Out Session #4: Selling our Story to non-members roundtable

Valerie Morris hosted a panel discussion with Nancy Hill (AAAA), Caroline Lane (CO-OP Financial Services), Jeff Manning and Brett King to explore the take-aways of THINK 11. Continue reading

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Recharging your Credit Union

Jeff Manning discussed ways to recharge your Credit Union and build a more potent brand by walking the audience through the history of the “Got Milk” campaign.  Continue reading

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The Big Shift

Brett King, author of Bank 2.0, asked the question: Can banking change? Continue reading

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Talking about Customer Love

In Tuesday morning’s THINK 11 sessions, the discussion ranged from cashmere to mood lighting, teen entrepreneurship, social media, customer worship and employee empowerment. Continue reading

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THINK It Out Session #3: Organic Growth Roundtable

Hosted by Valerie Morris, Porter Gale and Jeanne Bliss further discussed implications of Social Media for Credit Unions. Continue reading

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The Virgin America Story

“What can Credit Unions learn from the Virgin America story?” That’s the question Porter Gale, VP Marketing, answered during her engaging presentation. Continue reading

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The five decisions of beloved and prosperous companies

Jeanne Bliss, a customer experience expert and author, asked the question: “Are you building a beloved Credit Union or an everyday Credit Union?” Continue reading