The speakers at THINK 12 presented big ideas, and the audience communicated with each each other to take these big ideas to the next level. Here are some of our favorites: Continue reading
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Thank you and see you in Chicago for THINK 13
That was a fabulous ending to an amazing THINK 12 conference, wasn’t it? Chris Berman, ESPN Anchor, a live focus group and insights from Brett King, author and strategic advisor, sharing his vision of the future of branching. Continue reading
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Banking Reality
Dr. Neil Goldman, Senior Partner, Goldman Consulting and Strategy, Brett King, author and strategic advisor, hosted a live focus group with local non-members to discover reasons why they don’t bank with credit unions. Continue reading
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THINK It Out session III: If you’re not willing to risk the unusual, you will have to settle for the ordinary
Doug Rauch and Jeff Norris together with Caroline Lane, SVP Business Development and Marketing, CO-OP, and Jeff Russell, CEO/President, TMG Financial Services discussed how creativity and agility can reinvent your credit union. Continue reading
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THINK It Out Session #2: Credit Unions as Cult Brands
Alexis Maybank and Dr. Neil Goldman were joined on stage by Dr. Michael Steinberger, Dean of the Western CUNA school, Dennis Gabel, Chief Finance and Strategy Officer Filene Research Institute, and Bill Cheney, President/CEO CUNA, to discuss how credit unions can become cult brands. Continue reading
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Give people what they want, when they want it.
Alexis Maybank, Founder and Chief Strategy Officer, Gilt Groupe discussed in her “By Invitation only: How we built Gilt and changed the way how millions shopped.” the changing consumers and what credit unions can learn from the lifestyle start-up. Continue reading
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Putting member growth in the fast lane
Dr. Neil Goldman, Senior Partner, Goldman Consulting and Strategy, kicked off Day 2 discussing fresh research findings that will help credit unions to understand prospective members better and further member growth. Continue reading
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Break the problem down into its smallest bits and reassemble them into new pieces
An amazing kick-off to THINK 12, wasn’t it? First, Caroline Willard Lane introduced in her unique way the three themes of THINK 12: Creativity, Reinvention and Cult Brand. She was followed by Jeff Baxter, discussing the idea of ‘Assymmetrical Thinking in a Conventional World’ and Billy Beane, talking about ‘Moneyball: The Art of Winning an unfair Game’. We wrapped up the first day with the first THINK It Out Session, evaluating the challenges and hot button issues of credit unions. Continue reading
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THINK Prize: The 3 finalists
Dr. Kathy Herziger-Snider, VP of Product Development, CO-OP Financial Services, introduced the three finalists of the annual THINK Prize: Maricela Jauregui, Paul Yang and Jay Schwartz.








